Dispatch software for HVAC, plumbing & electrical shops
A dispatch board your office and your techs will actually use. Drag jobs onto your crew, let conflict detection stop double-booking, and keep customers informed with automatic tracking links — no per-user fees, no implementation contract.
What the dispatch board does
Drag-and-drop dispatch board
Every unscheduled job sits in one queue. Drag it onto a tech's column and it's assigned — the job, the customer history, and the notes go with it. Works on desktop and phone.
Conflict detection that stops double-booking
Each job carries a duration. Drop a two-hour job where only an hour is open and the board blocks it instead of letting you promise a customer a window you can't hit.
Route-ordered stops
One tap orders each tech's day by drive time using geocoded addresses, with travel buffers between stops. Numbered stops show the order at a glance, plus total mileage for the day.
Live crew map
Opt-in location sharing shows where every tech is, refreshed every 30 seconds, with live/stale badges. Useful when a customer calls asking where their technician is.
Customer tracking links
When a tech marks themselves en route, the customer automatically gets a text or email with a tracking link — no login required. Fewer 'where is he?' phone calls to the office.
Day and week views
Run today's board or look at the seven-day grid to balance the load across the week. Overloaded days are flagged before they become a problem.
How a job moves through your day
Jobs land in the queue
Jobs from your online booking page, phone calls, or recurring memberships all arrive in one 'Needs dispatch' list, sorted by priority.
Assign with one drag
Drop the job on a tech's column. The board checks for conflicts against everything else on their day and shows each tech's booked hours.
The tech gets notified
Assignment emails go out automatically. On their phone, techs see the day as simple job cards with one-tap navigation and customer call/text buttons.
Customers stay informed
En-route status triggers the tracking link. Completion triggers the invoice and review request. The office never re-enters anything.
Built for the way small shops actually run
- One flat price — dispatchers, techs, and office staff all included
- Set up in under 10 minutes, no onboarding contract
- Works offline — techs can update job status with no signal
- Same app handles quotes, invoices, payments, memberships, and your price book
- Your customers can book themselves into open slots on your schedule
Running a bigger operation and comparing options? See Fieldora vs ServiceTitan, Fieldora vs Housecall Pro, or Fieldora vs Jobber.
Common questions
How many technicians can I dispatch at once?
The board is built for shops running 1–15 trucks. Each tech gets their own column with booked hours and route order. There's no per-user fee, so adding a dispatcher or a new tech costs nothing extra.
Does dispatching work with online booking?
Yes. Jobs booked through your public booking page check real availability against the schedule before offering a time slot, so a customer can never book a slot your board can't cover.
Can techs see their schedule on their phone?
That's the primary design. The 'My Day' view gives each tech job cards with tap-to-navigate, tap-to-call, job timers, photos, and notes. It also works offline and syncs when signal returns.
How does Fieldora dispatch compare to ServiceTitan or Housecall Pro?
For a shop under 15 trucks, you get the same core workflow — drag-and-drop board, conflict protection, tech notifications, and customer tracking — without per-user pricing or an implementation contract. What you give up is call-center IVR and dispatcher boards designed for 20+ trucks.
Does it handle recurring maintenance visits?
Membership plans auto-spawn their scheduled visits, which appear in the dispatch queue like any other job. Seasonal tune-ups stop falling through the cracks.
Put your whole crew on one board
14-day free trial, no card required. Import your customers and dispatch your first job today.
Start free trialUnlimited users on every plan.